Will my vehicle be able to tow the trailer?

Most modern 1/4-ton trucks can tow around 10,000 lbs, and all of our units fall under that weight. Factor in the weight of your load in addition to the trailer, and confirm your vehicle's towing capacity. We're happy to help you figure out exactly what you can tow when booking.

Can I cancel or modify my reservation?

Yes, you can cancel or modify your reservation up to 24 hours before your scheduled pick-up time at no extra charge. See our cancellation policy for full details.

Do you offer multi-day booking?

Yes, we offer 1-day, multi-day, and multi-week bookings. The longer you book, the bigger the discount.

Yes, your auto insurance should cover anything you tow. Confirm the details with your provider before taking delivery.

Do you offer delivery?

We sure do. If you're within 10 miles of us, we'll gladly bring your unit right to you.

Do I need to create an account to rent a trailer?

No, you can rent directly online. All forms are sent via email and SMS, so you can complete everything right from your phone.

What is the trailer pickup process?

We operate a contactless system. All pickup instructions are sent to your phone via text.

What locations have trailers available?

All trailers are stored in secure facilities in 12858 13th St. Yucaipa, CA 92399.

Is a special license required to tow a trailer?

No special licenses are required for personal use.

What are the age requirements for trailer rentals?

You must be at least 18 years old to rent a trailer.

Black tandem axle dump trailer for rent from TrailerStop LLC in Yucaipa, CA

Site Policies · Yucaipa, CA

Privacy Policy

How TrailerStop LLC collects, uses, shares, and protects your information when you visit the site, contact us, or rent a trailer, including how text message consent and opt-out work.

Last Updated: January 28, 2026

TrailerStop LLC ("TrailerStop LLC," "Company," "we," "us," or "our"), located at 12858 13th St, Yucaipa, CA 92399, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://trailerstop.com/ (the "Site"), contact us, or use our services (the "Services").

By using the Site or Services, you agree to this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with us.

A. Information You Provide Directly

We may collect:

Identifiers & Contact Info: name, email address, phone number, mailing address
Rental/Service Details: trailer needs, dates, locations, messages you send us
Payment Information: if you pay for a rental, payments may be processed through a payment processor (we may receive limited payment-related details, but your full card details are typically handled by the processor)

B. Information Collected Automatically

When you use the Site, we may collect:

Device & Usage Data: IP address, browser type, device type, pages viewed, timestamps, referring/exit pages
Cookies & Similar Tech: used for basic functionality, analytics, and improving performance (see Section 8)

How We Use Your Information

We use your information to:

Provide and manage trailer rental services and customer support
Respond to inquiries, provide quotes, and coordinate reservations
Send service-related updates (confirmations, scheduling, reminders)
Improve the Site and Services, including analytics and troubleshooting
Help protect against fraud, misuse, or security issues
Comply with legal obligations and enforce our policies

We do not sell your personal information.

SMS/Text Messaging Privacy and Consent (TCPA)

If you provide your phone number and opt in to receive SMS/text messages from TrailerStop LLC, we may send messages for the purposes below.

A. Types of Text Messages We May Send

Messages may include:

Quote responses, availability, and scheduling details
Reservation and pickup/return coordination
Customer service and support communications
Operational notices related to your request or rental
Promotional offers or marketing texts only when you have explicitly opted in

Message frequency varies based on your interaction with us.

B. Opt-In Consent

By opting in, you consent to receive text messages from TrailerStop LLC at the number you provide. Messages may be sent using automated technology.

Consent is not a condition of purchase or rental.

C. Opt-Out & Help Instructions

You can opt out at any time by replying:

STOP to cancel (you may receive one final confirmation message)

For help, reply:

HELP or contact us using Section 13 below.

D. Message & Data Rates

Message and data rates may apply depending on your carrier plan.

E. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

How We Share Information

We may share information only as necessary to operate our business, including:

Service Providers: companies that help us run our business (website hosting, analytics, customer communication tools, payment processing, etc.), only as needed to provide services
Legal/Compliance: if required by law, subpoena, court order, or to protect rights, safety, and security
Business Transfers: if we merge, sell, or transfer assets, information may be transferred as part of that transaction

We may also share aggregated or de-identified information that cannot reasonably identify you.

Mobile Information Sharing Statement (Required)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services (such as customer service, communications platforms, and technical service providers) is permitted.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Storage & Retention

Your information may be stored and processed in the United States. We retain personal information only as long as needed for:

providing services
maintaining business records
meeting legal/accounting requirements
resolving disputes and enforcing agreements

When no longer needed, we securely delete or anonymize it where appropriate.

Your Privacy Rights & Choices

Depending on your location, you may have the right to:

request access to personal information we hold about you
request corrections
request deletion (subject to legal/operational requirements)
opt out of marketing communications

To exercise these rights, contact [email protected].

Marketing Emails: you can unsubscribe via the link in the email.
SMS: reply STOP to opt out.

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

keep the Site functioning properly
understand Site performance and improve user experience

You can control cookies through your browser settings. Disabling cookies may impact Site functionality.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site and Services are not intended for children under 16. If we learn we collected information from a child under 16, we will delete it.

Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies directly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

TrailerStop LLC
Attn: Privacy Officer
12858 13th St, Yucaipa, CA 92399
Email: [email protected]
Phone: (909) 265-7820

Where We Serve

Based In Yucaipa, Serving The Inland Empire

Our trailers are kept at 12858 13th St in Yucaipa. Book online and pick up there, or have the trailer delivered if your address is within 10 miles of the lot.

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